Automated Fare Collection Systems Are More Than Just Cashless Payments ππ³
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One misconception that deeply upsets me is when people - including the general public, AFC vendors, and even public transport professionals - associate automated fare collection (AFC) systems solely with cashless payments using bank cards inside transport vehicles π.
Itβs understandable when laypeople hold this belief, but itβs surprising to see this mindset among those in the industry. This simplistic view of AFC systems undermines their true potential and distracts from the broader objectives of deploying such systems π.
AFC systems are designed to revolutionize the public transportation experience for both passengers and transit operators. By streamlining the ticketing process, providing loyalty programs, and improving data analytics, these systems can enhance service quality, increase ridership, and ultimately make public transport a more attractive option ππ.
As industry professionals, itβs our responsibility to dispel this illusion and educate others on the full capabilities of automated fare collection systems. Letβs focus on the bigger picture and explore the numerous ways in which AFC systems can benefit passengers, transit operators, and agencies overall π.