Beyond Payments: The Expansive Role of Automated Fare Collection Systems

1 minute read


I want to address a common misconception regarding Automated Fare Collection (AFC) systems, as I’ve witnessed many people mistakenly equate them to mini-payment systems designed for a specific industry, like public transport. Let’s clear up this misunderstanding and delve into the true nature of AFC systems.

Public transport is a complex ecosystem, and AFC systems play a critical role in streamlining ticketing processes, optimizing passenger flows, and managing revenues. However, it’s important to recognize that AFC systems are far more than standalone payment solutions. They encompass a comprehensive range of hardware, software, data management, and integration components, specifically tailored to the unique demands of public transport operations.

With over 18 years of expertise in the automated fare collection industry, I’ve worked as a customer, investor, subcontractor for major public transit operators, and have assisted numerous AFC system operators in successfully running their businesses. My extensive experience as a system architect, designer, and developer has allowed me to deploy and roll out these sophisticated systems with efficiency and effectiveness.

I’ve come across this misconception plenty of times, so for me, it’s easy to understand why the visual act of waving contactless transit cards over ticket validators can create confusion, resembling our everyday payment gestures. However, it’s crucial to grasp that AFC systems encompass advanced functionalities beyond simple payment mechanisms. They involve fare calculation, ticket inspection, passenger analytics, and more, all aimed at enhancing the overall efficiency and convenience of public transport networks.

As an expert in automated fare collection systems, my passion lies in promoting accurate understanding and appreciation of AFC technology. By educating others about the true capabilities and benefits of these systems, we can pave the way for their wider adoption and contribute to the ongoing transformation of the transportation industry.

Let’s come together to embrace the true essence of AFC systems as powerful tools driving innovation in public transport. I welcome your thoughts and experiences on this topic. Join me in fostering awareness and shedding light on the transformative power of automated fare collection in revolutionizing the way we move.

Beyond Payments AFC Role